- Entire Agreement
These terms and conditions as well as the terms and conditions in the Pre-Order Terms and Conditions, (where applicable) International Terms of Sale, and email confirmation of Sale from us form the entire agreement between us and you with regards to your purchase of the Product through the Site and supersedes any previous representations, statements or agreement (verbal or written) made or entered into between you and us (“Agreement”). Any amendments to this
2.1 In these terms and conditions, “LIONSFORGE”, “we”, “our” and “us” means LIONSFORGE and “you” or “customer” means the person, firm or corporation purchasing the Product indicated in your Pre-Order.
2.2 Expressions in the singular may indicate the plural and vice versa and reference to a particular gender may include all other genders.
(a) “Contents” means all information, data, text, logo, icons, graphics, photographs, names, images, pictures, sounds, sounds files, videos, video files, animation files and other materials in the Site;
(b) “LIONSFORGE” means LionsForge Pte Ltd;
(c) “Pre-Order” means the electronic purchase you made through the Site;
(d) “Product” means a product listed on the Site and for the purposes of these terms and conditions includes any related services;
(e) “Site” means the online platform in LionsForge E-shop at https://www.lionsforge.com.sg/shop for the purchase of the Product.
- Use of the Site
3.1. The Site is set up with the sole purpose of providing our customers an online platform for the purchase of our Products and LIONSFORGE hereby grants you a non-exclusive, revocable license to access the Site strictly for your personal use only for the purpose of placing Pre-Orders with LIONSFORGE through the Site.
3.2. While using the Site, you shall abide by all applicable laws and regulations of your country of residence and of the Republic of Singapore (which shall prevail when there is a conflict) and will not:
3.2.1. access the Site and submit any personal information to us without obtaining consent from your parent or guardian if you are under the age of 18;
3.2.2. place any order through the Site if you are under the age of 18;
3.2.3. copy, reproduce, modify, create derivative works from, distribute, or publicly display any Contents (except for your own information) from the Site without the prior expressed written permission of LIONSFORGE and any appropriate third party, as applicable;
3.2.4. upload or post or in any way introduce Contents that are pornographic, threatening, abusive, defamatory or unlawful;
3.2.5. collect (whether through the use of data-mining tools or otherwise) and/or disclose to third parties other users’ personal information whether for your own personal use or for any commercial or unlawful purpose;
3.2.6. use or introduce to the Site any spyware, malware or any software containing viruses or any other computer programmes or codes designed to destroy or interrupt the functionality of the Site;
3.2.7. take any steps which may directly or indirectly, cause disruption of the Site or adversely affect that functionality of the Site; or
3.2.8. send any spam messages to or through the Site or LIONSFORGE’s email system.
4.1. Only persons aged 18 years and above may submit the Pre-Order or make any orders or purchases on the Site.
4.2. All Pre-Orders received by LIONSFORGE are subject to our acceptance and despatch to you of the Product(s) ordered in accordance with the Pre-Order Terms and Conditions.
5.1. Time shall be of the essence for all payments pursuant to the Agreement.
5.2. Late payment interest at 1% per month computed on a day to day basis will be charged from the day after the due date up to date of full payment in addition to our other rights.
5.3. In addition, failure to make payment on or before the due date shall entitle us to treat the failure as a repudiation of this Agreement by you and we shall have the right to repudiate further performance thereof and to recover damages for the breach of Agreement.
5.4 LIONSFORGE also reserves the right to delay or cancel future deliveries of any Product ordered by you if you are in default of any payment.
5.5. Unless otherwise stated, all prices are quoted in Singapore Dollars (SGD), but exclude delivery and handling charges which will be quoted separately, where applicable.
5.6. Prices and availability of Products are subject to change without notice. LIONSFORGE reserves the right to withdraw any offer and to correct any errors, inaccuracies or omissions at any time.
- Title to Product
6.1. Notwithstanding delivery of the Product, title to the Product shall not pass to you but shall be retained by us until full payment for the Product has been received by us from you and no other payments are outstanding from you to us on any other account regardless whether it is due for payment. Until such time as title to the Product has passed to you:
6.1.1. You shall keep the Product at your address set out in the Pre-Order or at the address where we have delivered the Product and shall not sell, loan, remove the Product from the premises or dispose of the Product without our written consent and/or in any way, part with possession and/or control of the Product and you shall take reasonable care of the Product at all times.
6.1.2. You hereby acknowledge our right to the Product as set out above and expressly consent to the entry by LIONSFORGE or any of our agents and/or authorized representatives to the premises for the purpose of exercising our rights as set out above.
6.1.3. You shall not alter, and/or remove any notices or tags attached to the Product by us to reserve our rights therein.
6.2. In the event that you default in any payment, become insolvent and/or is in breach of this Agreement and fail to rectify the said breach within three (3) days from the date of notice from us, we shall:
6.2.1. have absolute authority to re-possess, sell or otherwise deal with or dispose of any part of the Product in which title remains vested in us and for this purpose, we or any of our agents or authorized representatives shall be entitled at any time and without notice to enter upon your premises or any other premises in which the Product or any part thereof is installed, stored or kept, or is reasonably believed so to be for the purposes of re-possessing the Product;
6.2.2. be entitled to seek a court injunction to prevent you from selling, transferring or otherwise disposing of the Product and to forfeit and retain all payments made by you to us pursuant to this Agreement or any other Agreement.
- Delivery of the Product (Singapore)
7.1. Upon receipt of your Pre-Order and our acceptance of your Pre-Order, we will send you an email confirmation. Once the delivery is confirmed after the product is prepared for shipping, you will receive the tracking number and expected delivery date via email.
7.2 We will provide you updates on the estimated delivery date in accordance with the Pre-Order Terms and Conditions.
7.3 When the Product is ready to be shipped, we will advise you of the shipping date and delivery time and date. Kindly ensure someone will be present to receive the Product. We will contact you to re-schedule an alternative delivery arrangement should the selected option is unavailable.
7.4. All Products purchased from us will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes.
7.5. All deliveries to the address stated by you must be acknowledged by signature by yourself or a person who is at least 18 years of age. The authorised person must produce his/her NRIC or valid forms of identity acceptable to LIONSFORGE at the time of delivery for our representative or authorized agent to ascertain the age and to take down the particulars.
7.6. If no one is present to receive the Product and a return trip is required, additional delivery charges will be chargeable for each subsequent delivery trip at LIONSFORGE prevailing rates. The amount will be invoiced to you separately and payable in advance within 3 calendar days before the next delivery trip is scheduled.
- Delivery of the Product (International)
If you require a Product to be delivered outside of Singapore, our International Terms of Sale shall apply.
- Return and Exchange of Products
9.1 All Products sold are non-returnable.
9.2 You shall inspect the purchased Product immediately upon delivery of the Product and shall within three (3) calendar days upon receipt of goods, give notice in writing to us if any Product is found to have been damaged.
9.3. In the absence of such notice within the 7 calendar days, the said purchased Product shall be conclusively deemed to be in accordance with the Agreement in all respects and you shall be bound to accept and pay for the same accordingly.
9.4. Any request for return or exchange of a Product is subject to investigation by LIONSFORGE and will not be entertained if (i) the request is received more than 7 calendar days after delivery; (ii) the Product is damaged due to causes not attributable to LIONSFORGE; (iii) the value of the Product is considerably lowered by use or consumption; (iv) the Product is/has been modified/repaired or handled by third parties and/or not in the original specifications; (v) restriction on the return or exchange of the Product is explicitly notified at the sale of the Product; or (vi) returning the Product is restricted under applicable laws and regulations.
9.5. You may return the Product only upon confirmation by LIONSFORGE in writing.
9.6. You will not be charged for the transportation cost for the return or exchange of Product if the defects in the Product or mistakes in delivery is caused by LIONSFORGE. LIONSFORGE shall refund, upon request, shipping cost which you have prepaid for the return of the Product at the time of sending the Product for return.
9.7. Upon receipt of the returned Product, we may opt to either send you similar products of equivalent value in exchange or refund you the payments received from you (without interest) from the date of confirmation by LIONSFORGE. For payments made by credit card, the refund will be made by a card refund. Refund will be made via cheque for all other modes of payment.
9.8. LIONSFORGE shall not be liable for any other loss or damage save as is agreed by us in the Agreement.
- Warranty on Product
10.1. Any warranties attached to the Product will be as contained in the delivery order. All other warranties, conditions and terms implied by a statute or common law are excluded to the fullest extent permitted by law.
10.2. You agree that LIONSFORGE’s sole liability under any warranty is to either repair or replace the Product in question in accordance with the terms on the delivery order for that Product.
10.3. Unless otherwise agreed or directed by LIONSFORGE, the Product will have to be brought to our office and the replacement or repaired Product are to be collected by you personally or by a person authorized by you. Deliveries by LIONSFORGE can be arranged and all labour and transport charges, are to be paid fully by you upon delivery of the Product to you, unless otherwise stated.
10.4. All Products sent in for repairs must be collected within three (3) months of notification by LIONSFORGE, failing which we shall have the right to sell the Product and recover any costs and expenses incurred, including but not limited to the servicing or repair and storage charges.
10.5 This warranty is only valid in Singapore and to you as the original end-user purchaser and shall not be transferable or assignable to any third party
10.6 The decision of LIONSFORGE on all issues relating to defects shall be final.
11.1. All Contents in the Site are owned by LIONSFORGE Pte Ltd and/or its related corporations and/or its licensors. Save for the purposes of submitting Sales Orders, no part or parts of the Contents may be reproduced, distributed, copied, adapted, modified, republished, displayed, broadcast, performed, transferred, sold, hyperlinked, “mirror”, framed, transmitted, used to create derivative works from or stored in an information retrieval system for any other purposes or used in any other manner or means without prior written permission of LIONSFORGE.
11.2. You may, however, download and print the Contents for personal, non-commercial use only provided you do not modify, re-transmit, distribute or further reproduce the Contents and all copyright and other proprietary notices contained in the Contents are wholly preserved.
12.1 The above “LIONSFORGE” name and Lion Head logo form the registered trademark owned by LIONSFORGE and may not be used in any way without the prior written permission of LIONSFORGE.
12.2. LIONSFORGE prohibits the use of the trademarks as a “hot” link or deep link to any site unless the establishment of such link is approved in advance by LIONSFORGE in writing.
- Links to Third Party Sites
13.1. The Site may contain links to or reference to other websites that may be accessed or which may originate outside the boundaries of the Site and which information LIONSFORGE will have no control. Therefore, LIONSFORGE shall have no obligation or responsibility regarding any content derived, obtained, accessed within, through or outside the Site. LIONSFORGE’s links to such websites does not imply any warranty, endorsement or verification of the contents on such websites or any association with their operators and such websites shall be accessed at your own risk.
- Third Party Services
14.1. LIONSFORGE may offer a variety of third party services from the Site. These include but are not limited to online payment gateways, freight forwarding, examination, authentication and personal shopping of the Products. When you choose to use any of these services, we will need to provide some of your information to the third parties in order for them to assist you. These third party suppliers and service providers facilitate and complement our services to make the transactions a more pleasant experience to you. You hereby confirm that by submitting the Pre-Order, you are agreeing to the disclosure of your personal information to such third party service providers.
- Liability Disclaimer
15.1. This Site is provided “as is” without warranty of any kind. LIONSFORGE hereby disclaims all warranties with regard to the Site, including without limitation, its reliability, completeness, accuracy, timeliness, all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement of third party rights to the furthest extent permitted by law.
15.2. Notwithstanding any provisions to the contrary, LIONSFORGE shall not be liable, to the furthest extent permitted by law, for any actual, direct, special, indirect or consequential damages, loss of use, loss of profits, economic loss or any damages whatsoever whether in an action on contract, negligence or other tortious action, arising out of or in connection with:-
15.2.1. any access to, use or inability to access or use the Site, any delays or reliance on the Contents;
15.2.2. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer failure;
15.2.3. any use of or access to any other website linked to the Site, the accuracy or reliance on the Contents or any output from the Site;
15.2.4. any malware, computer virus or other malicious, destructive or corrupting code, programme, macro or the like in the Site; regardless whether LIONSFORGE had been advised of or could have foreseen the possibility of such loss or damage.
- Force Majeure
16.1. LIONSFORGE shall be under no liability to you for any claims, delay, loss or any other damage arising out of war, rebellion, civil commotion, strike, look-outs, industrial disputes, fire, explosion, earthquake, flood, drought, or bad weather, act of God, the unavailability of any Product or any parts thereof or the requisitioning or other act or order by any governmental authorities and any other circumstances or happenings beyond our control.
17.1. By accessing and/or using the Site, you agree that this Agreement shall be construed and governed in accordance with the laws of Singapore and all proceedings in connection herewith shall be brought in, and you agree to submit to the non-exclusive jurisdiction of the courts of Singapore. A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of the terms of the Agreement.
17.2 Any provision of the Agreement prohibited by law or by court decree shall be ineffective to the extent of such prohibition, but such provision shall not in any way invalidate or affect the remaining provisions of this Agreement.
17.3 Failure or neglect by LIONSFORGE to enforce at any time of the provisions hereof shall not be construed nor shall be deemed to be a waiver of our rights herein nor in any way affect the validity of the whole or any part of this Agreement nor prejudice our rights to take subsequent action.